Interagency working with people with multiple or complex needs

The research practice partnerships have produced short evidence briefings in response to questions raised by partner agencies

Interagency working with people with multiple or complex needs

Key messages:

  • Effective communication and understanding and valuing each other’s roles support interagency working.
  • Clear processes and structures for sharing information support interagency working.
  • Practitioners should be supported by managers and receive training in relevant areas when working with complex needs.

Reflective questions:

  • What training and support is available in your organisation around working with colleagues in other agencies to support people with complex needs?
  • Can you think of an example from your own practice of working with a colleague in a different agency? Did working together improve outcomes for the people drawing on services? Or is there anything you think could be improved in the way you work together?

ConnectED: a National Institute for Health and Care Research funded project

Aiming to help decision-makers in Adult Social Care make better decisions by growing their ability to use research.
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